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FULFILLMENT SERVICES
Reliable fulfillment services backed by expertise gained from more than 50 years of experience in the mail-order and online shopping business.
Fulfillment extending from order receipt to delivery is critical to the success of mail-order and online shopping businesses.
With a wealth of experience including lessons learned from both successes and failures, Senshukai can create the best possible plan for handling information and products for call center and logistics operations.
Does your company have any of these problems?
Want to start a mail-order or online shopping business but lack the necessary infrastructure and knowledge.Need a partner company that can provide both B-to-C and B-to-B fulfillment services.Employees are overwhelmed with handling customer calls and do not have time for other important work.
Outsourced fulfillment services
Senshukai has an infrastructure and workforce that draw on our more than 50 years of experience and are capable of shipping 20 million packages every year. We have all the resources to supply comprehensive support covering orders, packaging and shipments.
Your company can depend on us for comprehensive B-to-C logistics services. Under the supervision of our Corporate Business Department, we will handle your merchandise with care and ensure that every delivery is completed accurately. Services are performed by our subsidiary Senshu Logisco Co., Ltd. or partner companies that meet requirements from your company.
The Strengths of Senshukai Fulfillment Services
- Price
- Companies can use our warehouses at low rates.
The cost of cargo transportation and materials is low because of economies of scale and a business structure using collaboration with many partners.
- Flexibility
- The use of Senshukai’s own large fulfillment workforce provides the flexibility to adapt to periods when business volume is high and low.
- Expertise
- Fulfillment operations use Belle Maison warehouses that handle apparel, household goods, cosmetics and many other categories of merchandise. Warehouse personnel have expertise involving incoming and outgoing shipments, product returns, and all other processes required for each type of merchandise.
Call center services
Senshukai has an infrastructure and workforce that draw on our more than 50 years of experience and are capable of shipping 20 million packages every year. We have all the resources to supply comprehensive support covering orders, packaging and shipments.
Your company can depend on us for comprehensive B-to-C logistics services. Under the supervision of our Corporate Business Department, we will handle your merchandise with care and ensure that every delivery is completed accurately. Services are performed by our subsidiary Senshu Logisco Co., Ltd. or partner companies that meet requirements from your company.
The Strengths of Senshukai Call Center Services
High-quality services and flexibility for accurately meeting the needs of each customer Multi-channel communication capability achieves the greatest possible value for every customer experience A rigorous security system for protecting customers
The Strengths of Senshukai Call Center Services
- Multi-channel framework
- The use of telephone calls, e-mail, chats and other communication channels makes it possible to provide multi-channel support that matches the environment and current requirements of every customer.
- A broad range of research
- Senshukai call centers supply customers with valuable information. Call center operations also include a variety of research, such as customer feedback for evaluating services, in order to further improve the quality of a company’s products and services.
- Data entry
- Senshukai uses its own OCR system for the input of large volumes of data. The highly trained data entry team, which always puts quality first, is even capable of inputting data with different formats.
*In addition, companies can rely on Senshukai for clerical and administrative tasks (BPO: Business Process Outsourcing) using the call center.